For a refund or exchange products
may be retuned within 14 days of original purchase date.
Original receipt must accompany any
product to be returned/exchanged
Product must be in original box with
original accessories, packaging, manuals, and registration card in
undamaged, clean, and brand-new condition.
Products returned within policy with
the UPC Code missing from the box may only be accepted back as an exchange
for the exact same item.
Product that is returned incomplete,
damaged, or has been used—if accepted—will require a deduction. This
deduction is final. Subsequent return of missing items will not reverse the
deduction.
Product returned with serial number
missing or tampered with will not be accepted back for return
If the product returned has any data
or information stored on a memory or storage device, CCS shall not be
responsible for the transfer of such data or information to another product
given to the customer as an exchange, or for the loss of any data or
information or to maintain the confidentiality of any data or information
still residing on the returned product.
Computer software, video games,
audio CDs, VHS videos, and DVD videos are returnable only if unopened.
Defective computer software, video
games, audio CDs, DVD videos, and pre-recorded videos will be exchanged for
the exact same item only.
Product using accessories such as
laser toner or ink cartridge toner, media, batteries, film, etc. must be
returned with the accessory in factory-sealed condition or will require a
deduction for a replacement.
Refunds will be issued as follows:
(1) Check or cash purchases by check (2) Credit card purchases by credit
issued to the credit card used in the original purchase transaction.
Refund checks are mailed the 10th
day from the date merchandise is returned.
Service, delivery, and installation
charges are non-refundable once performed.
Special order items and cut
cable/wire are non-returnable.
